This devotion to serving the clients’ specific requirements is one of the cosh high points or hall cats of FANTECH. We are a high end abrasives manufacturer, so we realize that different industries and applications of abrasive manufactures require different abrasive properties. Owning such qualified specialists, we actively cooperate with clients so that we understand their requirements and offer the needed products. If you need particular grit sizes, bonding agents, formulations, FANTECH knows how to formulate and manufacture great impregnated abrasives that can fit your business objectives. This also improves clients’ processes and workflows through greater performance that translates into better productivity. When you go with FANTECH you are assured that you are working with a manufacturer who accepts your feedback and commits to providing practical solutions to grow your business.

For FANTECH, quality assurance is not merely a promise – rather, it is a philosophy that pervades every area of the company. As an abrasive manufacturer, we know very well that the output of the pro­ducts affects the success of our clients. That is why we possess the sophisticated equipment and abide by the quality control procedures during the entire manufacturing process. Every batch of abrasives undergoes thorough testing for conformance to the required usage standards of sturdiness, homogeneity, and effectiveness. Furthermore, these products provide the optimal level of performance in their intended applications as the quality assurance team of FANTECH monitors all aspects of the production process. In every one of our products, we know that our way of thinking is dependent on the confidence of our customers in our company, and that is why we want to make every customer happier than they expect. Using FANTECH equates with assurance to receive effective abrasive materials for the most demanding projects.

FANTECH is a successful global player in the manufacture of abrasives. The range of our products and their use all over the world is a testimony to our dedication and innovation. While exploring new market opportunities, we also take care of ensuring the international customers’ satisfaction through the best service and products quality. The order processing and delivery solutions provide every client with every FANTECH’s abrasive product no whenever in the world they are, whenever in the world those abrasives are needed. Any new market is bound to have peculiarities that we need to take into consideration, and that is why partners from all over the world collaborate with our team so that the appropriate products come to the appropriate market. By opting FANTECH, you do not only make a decision to choose a good quality supplier but also grab an opportunity to be part of the global initiative on improvement of your abrasive solutions.

At FANTECH, the core ethos is always the customers. A customer oriented focus also assures us that we do not only satisfy our clients’ needs but are also able to create sustainable relationships based on satisfaction and trust within the clients. Our customers can expect help from our devoted staff for their abrasive requirements, from initial consultation to post-purchase support. We endeavor to solicit the specific particular details from clients so as to provide better solutions that will improve their operations. Customer service in this case is not limited to surmounting the need to sell products, but includes offering comprehensive assistance that adds worth, upholding interactions with the client, advising on applications and offering technical assistance. It is true that at FANTECH as much as we work towards the attainment of our business goals, we appreciate that these go hand in hand with the goals of the clients and hence we seek to build relationships that will benefit both parties.